Conversations that matter are conversations where people are able to speak from the heart, speak the truth whatever it may be in a safe environment where there will not be negative consequences for speaking their mind. This does not mean that people lose responsibility for what they say. Rather, their responsibility increases as respect is a core requirement for a conversation that matters to be conducted.
For a conversation to be valuable to all parties involved the following points should be followed:
1. Be prepared to 'listen to understand' to what is being said, rather than listening to defend/justify
2. Guarantee that no negative consequences will result to people as a result of the conversation
3. Listen more than speak - a good rule of thumb to follow is to speak 30% and to listen 70% of the time
4. Be prepared to ask open questions
5. Judge the quality of the conversation by the level of truth that is present in the conversation
2. Guarantee that no negative consequences will result to people as a result of the conversation
3. Listen more than speak - a good rule of thumb to follow is to speak 30% and to listen 70% of the time
4. Be prepared to ask open questions
5. Judge the quality of the conversation by the level of truth that is present in the conversation
Conversations are an important part of life, through strategic conversations people can build relationships that will make a difference in peoples lives.
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